Olympia Terms and Conditions

Welcome to Olympia Casino. These Terms and Conditions govern your access to and use of our website, https://www.olympia.casino, and all services we provide, including our games, promotions, and customer support. By creating an account or using our platform, you agree to be bound by these terms in full. If you do not agree with any part of these conditions, we ask that you refrain from using our services.

Who We Are

Olympia Casino is owned and operated by Novatrix SRL, a company registered in Costa Rica under number 3-102-893958, with its registered address at Potrero Cerrado, North Side of Manuel Avila Camacho School, County 07 of Oreamuno, Province 03 of Cartago. Certain payment processing services are handled on our behalf by Tronabriz Limited. We hold an e-gaming licence issued by the Tobique Gaming Commission (Licence No. 0000002), and we are a member of the Alternative Dispute Resolution provider EGIS for the resolution of player disputes.

Eligibility to Play at Olympia Casino

To register an account and use our services, you must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher. We reserve the right to request identity verification documents at any stage, and we may suspend or close accounts where age or identity cannot be confirmed. We currently welcome players from Australia, Canada, New Zealand, Scandinavia, and India, and our platform is available in English with support for currencies including EUR, USD, AUD, CAD, NOK, NZD, ZAR, INR, BRL, and a range of major cryptocurrencies.

Restricted Territories

We do not accept players from a number of jurisdictions, including Afghanistan, Bahrain, Belarus, Belgium, Brazil, Bulgaria, China, Cuba, Cyprus, Estonia, Greece, Iran, Iraq, Israel, Japan, Latvia, Lithuania, Malta, the Netherlands, Poland, Romania, Russia, El Salvador, Syria, Ukraine, the United Kingdom, the United States, Venezuela, and several others listed in our full compliance policy. If you access Olympia Casino from a restricted territory, we reserve the right to void winnings and close your account. Players in Sweden may register but are not eligible to receive bonuses. We do not permit the use of VPNs or proxy services to circumvent territorial restrictions, and doing so constitutes a breach of these terms.

Account Registration and Security

When you complete our Olympia casino sign in process and create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials, and you agree to notify us immediately if you suspect unauthorized access to your account. We may request additional verification before processing your first Olympia casino login or your first withdrawal, in line with our anti-money laundering obligations.

• You may hold only one active account with us at any time.
• You must not allow any third party to access or use your account.
• We reserve the right to suspend accounts showing suspicious or fraudulent activity.
• We may close accounts that remain inactive for an extended period, subject to applicable regulations.

Deposits, Withdrawals, and Payment Methods

We accept deposits via Visa, Mastercard, Maestro, various e-wallets, bank transfer, and cryptocurrency. Our minimum deposit is EUR 20, and minimum withdrawal amounts vary by currency: EUR/USD 20, NOK 200, and CAD/NZD/AUD 30, or the crypto equivalent of EUR 20. Withdrawals are processed via Visa (OCT), Mastercard (Payment Transfer), e-wallets, bank transfer, and crypto, typically within 72 hours of approval, with bank transfers taking up to three business days.

We apply the following withdrawal limits to protect the integrity of our platform: EUR 2,000 per day, EUR 7,500 per rolling seven-day period, and EUR 15,000 per calendar month. Progressive jackpot wins, however, are paid out in full regardless of these standard limits. We reserve the right to request proof of payment method ownership before releasing any withdrawal request.

Bonuses and Promotions

We offer a welcome package worth up to EUR 24,000 spread across four deposits, plus a dedicated Live Casino Bonus. Minimum qualifying deposits are EUR 30, EUR 40, EUR 50, and EUR 30 respectively, with an additional EUR 25 minimum for the live casino offer. A maximum bet of EUR 5 applies while wagering requirements are active, and all deposit bonuses carry a 3x wagering requirement. High rollers may claim our VIP Welcome Pack, offering 100% up to EUR 10,000 with the code HIGHROLLER, subject to a minimum deposit of EUR 125, a 40x wagering requirement on the bonus amount, and a one-day validity period.

We regularly run additional promotions, including our Wheel of Fortune, seasonal tournaments, lottery draws, and mission-based challenges. Every Olympia casino bonus code we issue is subject to specific terms published at the time of the offer, and we reserve the right to amend or withdraw promotions at our discretion. We do not currently offer an Olympia casino no deposit bonus, and any third-party claims referencing an Olympia casino no deposit bonus code should be treated as unofficial and unverified.

Loyalty and VIP Program

Our loyalty program rewards you with Status Points for real-money play: one point per EUR 10 wagered on slots and one point per EUR 30 wagered on live and table games. As you progress, you can advance through our VIP tiers — Demi-God, Divine, and Titan — with Titan status reserved for players with lifetime deposits exceeding EUR 10,000. Redeemable Points earned through our VIP structure can be exchanged for exclusive rewards, and we tailor personalized offers to our most loyal players.

Games and Fair Play

Our online casino features games from approximately 30 studios, including BGaming, Pragmatic Play, Evolution, NetEnt, Play'n GO, Red Tiger, and many others, spanning slots, jackpot games, live casino, table games, video poker, and lottery-style products. Our live casino experience is powered by Evolution, Ezugi, LuckyStreak, and Absolute Live Gaming. All games available through our platform use certified random number generators, and we do not manipulate outcomes in any way. We continually update our game library and welcome feedback through our support channels regarding any Olympia casino review you may wish to share with us.

Responsible Gambling

We are committed to promoting responsible gaming. We provide self-exclusion tools, deposit limits, and reality checks to help you manage your play. If you believe you may have a gambling problem, we encourage you to contact our support team, who can guide you toward responsible gaming resources and support organizations.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. To the extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our platform, including any technical failures, delays, or third-party service disruptions beyond our reasonable control.

Dispute Resolution

If you have a complaint, we ask that you first contact our support team through live chat, available 24/7, or by email at support@olympia.casino. Should a dispute remain unresolved, you may escalate the matter to our Alternative Dispute Resolution provider, EGIS, at disputes@egis-adr.com. Data protection queries can be directed to our Data Protection Officer at DPO@novatrixsrl.net.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect regulatory changes or updates to our services. We recommend reviewing this page periodically. Continued use of our platform after changes take effect constitutes your acceptance of the revised terms.

Contact Us

We are available around the clock to assist you. You can reach our team via live chat, Telegram at @Olympia CasinoSupport_bot, WhatsApp at +380 95 006 3143, or by email at support@olympia.casino. We look forward to providing you with a safe, fair, and rewarding experience at Olympia Casino.